Core Values

• Promote the dignity and rights of the individual who has a disability as well as that of his or her family.
• Value and expect the constructive partnership and the mutual respect of the Governing Board, the Local Management Entity (LME), the Provider Community and the Consumer and Family Advisory Committee (CFAC).
• Collaboration between the Board, the LME, the providers, and the CFAC toward identifying gaps in services and in developing and maintaining the service delivery system.
• Belief in the effective use of resources.
• Commitment to identifying and eliminating barriers to services and treatment.
• Belief in Choice as a right of the individual.
• Commitment to the development of adequate service capacity for meeting the needs of our community.
• Belief that service planning and provision should respect age, race, gender, and culture.
• Envision and expect an ongoing quality monitoring process, which includes consumers and family members, resulting in real life outcomes for real people.
• Expectation of service delivery grounded in established and emerging “Best Practices” standards. These services and supports shall generate outcomes that encourage recovery, independence, self-determination, and real citizenship.
• Belief in the fair and timely and meaningful response to grievances and complaints brought forward by consumers and/or their families.
• Promotion of the empowerment of our community, including its members with disabilities as well as their family members, through education.