I Want To File A Complaint

CenterPoint and each service provider we contract with cares about providing people with exceptional customer service. We all care about how consumers and providers are treated and if you ever experience a situation where you feel it necessary to file a complaint, we are here to listen to your concern and will work with you through the resolution process.

Service Provider Complaints

If you have a complaint with your service provider you should first contact them and see if you can come to an acceptable conclusion. If you contact your service provider and feel as though your complaint wasn't resolved, contact CenterPoint's Consumer Affairs Department at: 1-866-804-4323 or email twarner@cphs.org

CenterPoint Complaints

If you have a complaint about CenterPoint we want to hear from you so that we can resolve your issue and improve the way we operate. Our Consumer Affairs Department will take your complaint seriously and work with you directly until a conclusion is reached. To contact our Consumer Affairs Department, call: 1-866-804-4323 or email twarner@cphs.org